Group of Health Experts Hosts Workshops for Pvt Hospitals | Kolkata News
Calcutta: In an effort to reduce the number of complaints against private hospitals, the West Bengal Clinical Institutions Regulatory Commission (WBCERC) has held a series of workshops with private health units starting from the first week of July .
The health panel identified five problem areas, which the commission says can make a difference in reducing patient grievances. Five hospitals have been selected as the venue for the workshop where other hospitals will send their representatives.
“In assessing the many complaints, we identified five critical areas. We want to hold a workshop with private hospitals on these issues,” said WBCERC Chairman Ashim Kumar Banerjee.
The issues the commission focused on are the patient’s first interface with the hospital, admission and discharge, billing, infection control mechanism and intensive care management.
On Friday, the health commission met with five hospitals – Tata Medical Center, RN Tagore International Institute of Cardiac Sciences, CMRI, Belle Vue and Apollo – where the workshops will be held. Each of the five hospitals was assigned responsibility for one of the five issues. Representatives of about 60 private hospitals with 100 or more beds are expected to attend.
The workshop begins on July 6 at Tata Medical Center and ends on August 4 at Apollo. A grassroots committee will work on the substance of the workshop. The commission will also visit Siliguri, Darjeeling and Kalimpong next week.
The health panel identified five problem areas, which the commission says can make a difference in reducing patient grievances. Five hospitals have been selected as the venue for the workshop where other hospitals will send their representatives.
“In assessing the many complaints, we identified five critical areas. We want to hold a workshop with private hospitals on these issues,” said WBCERC Chairman Ashim Kumar Banerjee.
The issues the commission focused on are the patient’s first interface with the hospital, admission and discharge, billing, infection control mechanism and intensive care management.
On Friday, the health commission met with five hospitals – Tata Medical Center, RN Tagore International Institute of Cardiac Sciences, CMRI, Belle Vue and Apollo – where the workshops will be held. Each of the five hospitals was assigned responsibility for one of the five issues. Representatives of about 60 private hospitals with 100 or more beds are expected to attend.
The workshop begins on July 6 at Tata Medical Center and ends on August 4 at Apollo. A grassroots committee will work on the substance of the workshop. The commission will also visit Siliguri, Darjeeling and Kalimpong next week.