Doctoral Seminar Series: Performance of the U.S. Network and Low-Cost Carriers in Response to COVID-19: Government Policy Strictness and Passenger Panic | Events | Calendar | News
April 15, 2022
Zoom link: https://wpi.zoom.us/j/8389374249
Performance of the U.S. Network and Low-Cost Carriers in Response to COVID-19: Strict Government Policies and Passenger Panic
The coronavirus outbreak has been very disruptive to the aviation industry. There is a strong correlation between news related to COVID-19, transport volatility, low confidence in travel safety and uncertainty at this time. In this study, we investigate and distinguish the impact of COVID-19 on the performance of US airlines. The network and low-cost carriers reacted differently in terms of reduced capacity, reduced market share, reduced scheduled flights, flight cancellations and quality of service in 2020. We illustrate that carriers at low prices had higher efficiency than network ones during pandemic by applying network data envelopment analysis. Additionally, the effects of two key factors emerging from COVID-19, government austerity actions and passenger panic, on US airline efficiency are investigated. Our analysis demonstrates that the negative effect is greater for passenger panic than for government austerity measures. Moreover, we show that passenger panic has more impact on the efficiency of network carriers compared to the low-cost carrier.
|*This research conference is co-hosted with the Department of Operations and Information Systems, Manning School of Business, University of Massachusetts Lowell|
Dr Sepideh Kaffash University of Suffolk
Sawyer School of Business
Sepideh Kaffash is an assistant professor in the Department of Operations Research and Information Systems at Suffolk University in Boston. Dr. Kaffash’s research interests include a wide range of topics including efficiency and performance measurement, application of big data algorithms and statistical analysis in transportation, finance, insurance industry and education. His work has been published in journals such as European Journal of Operational Research, Annuals of Operations Research and International Journal of Production Economics. Prior to joining Suffolk, Professor Kaffash was a part-time researcher and lecturer at the University of Massachusetts Boston. Previously, she was Financial Trade Manager, Director of Credit Risk Analytics at Bank Mell, the largest bank in Iran.
Contact: [email protected]